We are delighted that you have chosen to stay with us and we will of course do everything we can to make your stay as pleasant as possible.  Therefore, we kindly ask you to follow these house rules strictly.

Check in and Check out :
  • Check in : from 14:00
  • Check out : until 12:00 noon

Reception Service Hours : 08:00 - 22:00 (If your arrival is earlier or later than the service hours, all guests are required to inform the hostel at least 24hrs before arrival)

Cleanliness/Tidy

To keep the environment clean and fresh, smoking is prohibited in the hostel either in the guest room or common area. The smoking area is provided outside the residence.  We also seek for your kind cooperation to keep the equipments and facilities clean after use.

Visitors

For security reason, the visitors are not allowed to enter in the residence area at anytime.  The guests are required to receive the visitors only at the lobby. 

Pets/Food

Preparation of meal and eating are not permitted in the dormitory room.  It is also not permitted to bring Pets, Pungent Food/Fruit into the residence area.

Drugs/Weapons

Drugs and Weapons are strictly prohibited to carry or store in the residence.  The violation will result in immediate termination of the stays without refund and will be reported to the police.

Luggage Storage

Luggage can be placed in the luggage storage room on the ground floor. However, we cannot accept any liability for loss or damage of objects.

Disturbance

The guests are not allowed to make noisy or loud during the stay. Please respect other guests and treat them the way you would like to be treated by them.

Liability

We are not responsible for any bodily harm, theft, loss or damage to any personal effects.  Please use the provided personal lockers or safety boxes in your room. 

Reimbursement

The guests are expected to reimburse the hostel for any damages caused by inappropriate behavior.

Cancellation Policy

You are required to cancel the reservation no later than 3 days before arrival, otherwise the late cancellation fee of the first night will be charged.  In case of no show, the total amount of the booking will be fully charged to your credit card account.

Other

It is not permitted to run any business or trade for commercial purposes on our premises.   D feel Hostel reserves the rights to cancel and reject a stay of the guests not complying with the house rules.